Terms & Conditions
Car Hub supply agreement
These terms govern the procurement of car parts and auxiliary services provided by Car Hub. By using our catalogue, you agree to the policies below.
1. Quotes & Pricing
- Prices displayed as fixed or range are exclusive of VAT and freight unless explicitly stated.
- Valid quote windows last 7 calendar days. After expiry, Car Hub may issue an updated quote.
- Bulk discounts require written confirmation from the admin team.
2. Orders & Payment
- Orders are confirmed only after full payment or agreed deposit.
- Payment channels include bank transfer, escrow, and supported gateways shared during checkout conversations.
- Car Hub reserves the right to decline an order if sourcing integrity cannot be guaranteed.
3. Warranty & Returns
- OEM parts follow the manufacturer’s warranty terms. Proof of installation by a certified technician may be required.
- Return requests must be logged within 7 days of delivery and accompanied by photos/videos detailing the issue.
- Custom-ordered or electrical components may be non-returnable unless defective on arrival.
4. Support & Escalation
For disputes or escalations, email support@carhub.com with your quote ID. We respond within 24 hours on business days.